Why Weight Discrepancies Happen — And How to Avoid Them

Weight and dimension discrepancies happen more often than most sellers expect, and they're rarely intentional — usually it's a packaging change, a missed volumetric calculation, or an uncalibrated scale.

The fix starts at your own packing station: weigh and measure every shipment with calibrated equipment before handover, and keep a record you can reference if a dispute is raised.

When a mismatch does come up, a transparent dispute process — one backed by weighment evidence on both sides — keeps the resolution fast and fair.